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Privacy Policy

Last Updated: 10/28/23

Welcome to Neeve Knife Co.! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit and interact with our website, neeveknife.com (referred to as "Website" or "Site"). By accessing and using our Website, you agree to the practices described in this Privacy Policy. If you do not agree with the terms outlined here, please refrain from using our services.

1. Information We Collect

1.1. Personal Information

We may collect and store the following types of personal information when you use our Website:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Account Information: Usernames, passwords, and any other information you provide when creating an account on our Website.
  • Purchase Information: Details of the products you purchase, payment information, and shipping address.
  • Communication Data: Records of your interactions with us, including emails, chat messages, and customer service inquiries.

1.2. Non-Personal Information

We also collect non-personal information that does not directly identify you but is essential for improving our services:

  • Browsing Information: Data related to your use of the Website, such as IP address, browser type, device information, and referral sources.
  • Cookies: We use cookies and similar tracking technologies to enhance your online experience. You can adjust your cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To fulfill your orders, process payments, and deliver the products you purchase.
  • Customer Support: To respond to your inquiries, provide assistance, and address any issues you may encounter.
  • Communication: To send order updates, marketing materials, promotions, and newsletters (you can opt-out of marketing communications at any time).
  • Website Improvement: To analyze usage patterns, track website performance, and enhance the user experience.
  • Legal and Compliance: To comply with legal obligations, enforce our terms and policies, and protect our rights and those of others.

3. Information Sharing

We do not sell, trade, or otherwise disclose your personal information to third parties without your explicit consent, except as described below:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you.
  • Legal Requirements: We may disclose your information in response to subpoenas, court orders, legal proceedings, or to establish or exercise our legal rights to defend against legal claims.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets.
  • Consent: We may share your information with third parties if you provide your explicit consent to do so.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to maintain the security of your data, please understand that no method of data transmission over the internet is entirely secure, and we cannot guarantee its absolute security.

5. Your Privacy Choices

  • You can update your account information and communication preferences at any time by logging into your account on our Website.
  • You can manage your cookie settings through your web browser.
  • You can opt-out of marketing communications by following the instructions included in the emails we send or by contacting us directly.

6. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Please check this page periodically for updates. Your continued use of our Website after any changes constitute your acceptance of the revised policy.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, your data, or our practices, please contact us at:

Contact Page 

or

Support@neeveknifeco.com

Thank you for entrusting Neeve Knife Co. with your privacy. We are committed to safeguarding your personal information and ensuring your trust in our services.