CONFIRM YOUR AGE
Please verify that you are 18 years of age or older to enter this site.
1. Acceptance of Terms
By accessing neeveknifeco.com (the “Website”) or purchasing products from Neeve Knife Co. (“we,” “us,” “our”), you
confirm that you have read, understood, and agreed to be bound by these Terms
& Conditions (“Terms”). If you do not accept these Terms, do not use
the Website.
2. Eligibility & Age Verification
2.1. You must be of legal age in your jurisdiction to
purchase knives or any restricted items offered on our Website.
2.2. By placing an order, you represent and warrant that you meet all
applicable age and legal requirements.
2.3. We reserve the right to request proof of age or cancel any order if we
suspect you are not legally permitted to purchase the product.
3. Product Information & Availability
3.1. We offer high-quality knives, tools, sharpening gear, and related products.
3.2. Product images and descriptions are provided for informational purposes.
Colors, finishes, or materials may appear differently due to screen settings or
photography.
3.3. All products are subject to availability. We reserve the right to
discontinue or update any product without notice.
4. Orders & Payment
4.1. By placing an order, you agree to provide accurate, complete information, including shipping and billing details.
4.2. Orders are not binding until accepted and processed. We may reject or cancel orders at our discretion.
4.3. Payment must be completed using methods listed on the Website.
4.4. Prices are subject to change without notice. Taxes and shipping costs will
be added at checkout where applicable.
4.5. In the event of pricing errors, we reserve the right to cancel or correct
the order.
5. Shipping, Delivery & Risk of Loss
5.1. Orders are shipped according to the shipping method selected at checkout. Timelines are estimates only.
5.2. We are not liable for delays caused by carriers, customs, weather, or
circumstances outside our control.
5.3. You are responsible for providing a correct shipping address. We are not
responsible for lost shipments due to incorrect addresses.
5.4. Risk of loss transfers to you once the carrier accepts the package.
5.5. We currently do not ship internationally unless otherwise
specified. Some customers may use third-party forwarding services at their own risk; we do not guarantee delivery, responsibility, or refunds for such
shipments.
6. Returns, Refunds & Exchanges
For complete details, please review our Return Policy, which is incorporated into these Terms.
All returns must meet the conditions outlined in our Return Policy.
7. User Accounts
7.1. You may create an account to streamline your shopping experience.
7.2. You are responsible for maintaining confidentiality of your login information.
7.3. Any activity under your account is your responsibility. Notify us
immediately of unauthorized access.
8. Compliance with Local Laws
8.1. It is your responsibility to understand and comply
with all federal, state, and local laws related to the possession, carry,
shipping, and use of knives or cutting tools in your jurisdiction.
8.2. We are not responsible for orders seized or confiscated due to local
restrictions or violations.
9. Intellectual Property
All Website content, including logos, images, text, graphics, videos, and product designs, is owned by or licensed to Neeve Knife Co. and protected by intellectual property laws.
You may not reuse, reproduce, distribute, or modify any content without our written consent.
10. Prohibited Conduct
You agree not to:
• Use the Website for illegal or harmful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with Website performance
• Misrepresent your identity
• Copy or exploit product designs or branding
• Use automated tools (bots/scrapers) without permission
11. Limited Warranty
& Disclaimer
11.1. All products are sold “as-is” unless
otherwise stated.
11.2. To the fullest extent permitted by law, we disclaim all express or
implied warranties, including merchantability or fitness for a particular
purpose.
11.3. Some jurisdictions do not allow exclusions of implied warranties; in such
cases, the exclusion may not apply to you.
12. Limitation of Liability
Neeve Knife Co. and its owners, partners, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:
• Use of the Website
• Purchase or use of our products
• Inability to access the Website
• Third-party shipping carriers
• Unauthorized account access
Our total liability shall not exceed the amount paid
for the product in question.
13. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. The Privacy Policy is incorporated into these Terms.
14. Fraud, Chargebacks & Security Reviews
We reserve the right to:
• Cancel any order flagged for potential fraud
• Request additional identity verification
• Suspend or ban accounts engaged in suspicious activity
• Dispute chargebacks that are fraudulent or invalid
15. Changes to Terms
We may update or revise these Terms at any time. Updated Terms take effect immediately upon posting.
Continued use of the Website after changes means you accept the updated Terms.
16. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in Illinois state or federal courts.
17. Contact Us
For questions regarding these Terms & Conditions,
contact us at:
support@neeveknifeco.com