Shipping Policy
At Neeve Knife Co., we are committed to providing our customers with the highest quality knives and an exceptional shopping experience. To ensure the safe and legal distribution of our products, we have established the following Shipping Policy:
1. Shipping Destinations
We ship our products to customers within the United States and certain international locations. Please note that international orders may be subject to additional shipping fees, customs duties, taxes, and import restrictions, which will be the responsibility of the recipient.
2. Shipping Methods
We offer various shipping methods to accommodate your needs. The available shipping methods and estimated delivery times are provided during the checkout process. These options may include standard, expedited, and express shipping.
3. Shipping Restrictions
Please be aware of the following shipping restrictions:
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Legal Restrictions: Neeve Knife Co. strictly adheres to all federal, state, and local laws governing the sale and shipment of knives. We cannot ship knives to states or regions where the purchase or possession of certain types of knives is prohibited or restricted. It is the responsibility of the customer to be aware of and comply with local regulations. If you are unsure about the legality of owning a particular knife in your location, please contact your local authorities for clarification before making a purchase.
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Age Restrictions: By placing an order with Neeve Knife Co., you confirm that you are of legal age to purchase and possess the products ordered. We may require proof of age and identity for certain products, and failure to provide this information may result in the cancellation of your order.
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P.O. Box Addresses: We are unable to ship to P.O. Box addresses. Please provide a physical address for the delivery of your order.
4. Order Processing and Shipment
Upon placing an order, you will receive an email confirmation with your order details. Our team will process and prepare your order for shipment. You will receive a separate email with tracking information when your order has been shipped.
5. Shipping Charges
Shipping charges are calculated based on your location, the selected shipping method, and the total weight of your order. You will see the shipping costs during the checkout process before completing your purchase.
6. International Orders
For international orders, additional shipping fees, customs duties, taxes, and import regulations may apply. These costs are the responsibility of the recipient and may vary depending on your location. Please check with your local customs office for more information on import requirements.
7. Order Tracking
You can track your order using the provided tracking number and the carrier's online tracking system. If you encounter any issues or have questions about your order's status, please contact our customer support team for assistance.
8. Contact Us
If you have any questions or concerns related to our Shipping Policy or any other inquiries about your order, please don't hesitate to reach out to us:
or
Support@neeveknifeco.com
Thank you for choosing Neeve Knife Co. for your knife needs. We are dedicated to providing you with top-quality products while adhering to all legal requirements and ensuring the safe and responsible use of our knives.